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How quickly can I expect a response to my enquiry?
All enquiries submitted through our contact form receive a personal response within 24 business hours. For urgent travel requirements, we recommend calling our reservations line directly or reaching us on WhatsApp.
Do you charge a consultation fee?
Our initial consultation is completely complimentary. We only charge a planning fee for detailed bespoke itineraries that require significant research and supplier coordination, which will always be disclosed upfront.
Can you handle last-minute travel bookings?
Yes. Our concierge team specialises in time-sensitive arrangements. With established relationships across hotels, airlines and ground operators worldwide, we can often secure availability even when standard channels show none.
What destinations do you specialise in?
We cover the full spectrum — from European grand tours and African safaris to luxury rail journeys through India and private charters in Southeast Asia. If it exists on the map, we can arrange it.